Director: Vice Admiral J. M. McConnell, USN
Deputy Director: Mr. William P. Crowell
NSA Security Guidelines Handbook
- INITIAL SECURITY RESPONSIBILITIES
- Answering Questions About Your Employment
- Answering Questions About Your Agency Training
- Verifying Your Employment
- The Agency And Public News Media
- GENERAL RESPONSIBILITIES
- Espionage And Terrorism
- For Official Use Only
- Prepublication Review
- Personnel Security Responsibilities
- Association With Foreign Nationals
- Correspondence With Foreign Nationals
- Embassy Visits
- Amateur Radio Activities
- Unofficial Foreign Travel
- Membership In Organizations
- Changes In Marital Status/Cohabitation/Names
- Use And Abuse Of Drugs
- Physical Security Policies
- The NSA Badge
- Area Control
- Items Treated As Classified
- Prohibited Items
- Exit Inspection
- Removal Of Material From NSA Spaces
- External Protection Of Classified Information
- Reporting Loss Or Disclosure Of Classified Information
- Use Of Secure And Non-Secure Telephones
- HELPFUL INFORMATION
This handbook is designed to introduce you to some of the basic
security principles and procedures with which all NSA employees must comply.
It highlights some of your security responsibilities, and provides guidelines
for answering questions you may be asked concerning your association with this
Agency. Although you will be busy during the forthcoming weeks learning your
job, meeting co-workers, and becoming accustomed to a new work environment, you
are urged to become familiar with the security information contained in this
handbook. Please note that a listing of telephone numbers is provided at the
end of this handbook should you have any questions or concerns.
In joining NSA you have been given an opportunity to participate in the
activities of one of the most important intelligence organizations of the
United States Government. At the same time, you have also assumed a trust
which carries with it a most important individual responsibility--the
safeguarding of sensitive information vital to the security of our nation.
While it is impossible to estimate in actual dollars and cents the value of the
work being conducted by this Agency, the information to which you will have
access at NSA is without question critically important to the defense of the
United States. Since this information may be useful only if it is kept secret,
it requires a very special measure of protection. The specific nature of this
protection is set forth in various Agency security regulations and directives.
The total NSA Security Program, however, extends beyond these regulations. It
is based upon the concept that security begins as a state of mind. The program
is designed to develop an appreciation of the need to protect information vital
to the national defense, and to foster the development of a level of awareness
which will make security more than routine compliance with regulations.
At times, security practices and procedures cause personal inconvenience. They
take time and effort and on occasion may make it necessary for you to
voluntarily forego some of your usual personal perogatives. But your
compensation for the inconvenience is the knowledge that the work you are
accomplishing at NSA, within a framework of sound security practices,
contributes significantly to the defense and continued security of the United
States of America.
I extend to you my very best wishes as you enter upon your chosen career or
assignment with NSA.
Philip T. Pease, Director of Security
INITIAL SECURITY RESPONSIBILITIES
Perhaps one of the first security practices with which new NSA personnel
should become acquainted is the practice of anonymity. In an open
society such as ours, this practice is necessary because information
which is generally available to the public is available also to hostile
intelligence. Therefore, the Agency mission is best accomplished apart
from public attention. Basically, anonymity means that NSA personnel
are encouraged not to draw attention to themselves nor to their
association with this Agency. NSA personnel are also cautioned neither
to confirm nor deny any specific questions about NSA activities directed
to them by individuals not affiliated with the Agency.
The ramifications of the practice of anonymity are rather far reaching,
and its success depends on the cooperation of all Agency personnel.
Described below you will find some examples of situations that you may
encounter concerning your employment and how you should cope with them.
Beyond the situations cited, your judgement and discretion will become
the deciding factors in how you respond to questions about your
Answering Questions About Your
Employment Certainly, you may tell your family and friends that
you are employed at or assigned to the National Security Agency. There
is no valid reason to deny them this information. However, you may not
disclose to them any information concerning specific aspects of the
Agency's mission, activities, and organization. You should also ask
them not to publicize your association with NSA.
Should strangers or casual acquaintances question you about your place of
employment, an appropriate reply would be that you work for the Department of
Defense. If questioned further as to where you are employed within the
Department of Defense, you may reply, "NSA." When you inform someone that you
work for NSA (or the Department of Defense) you may expect that the next
question will be, "What do you do?" It is a good idea to anticipate this
question and to formulate an appropriate answer. Do not act mysteriously about
your employment, as that would only succeed in drawing more attention to
If you are employed as a secretary, engineer, computer scientist, or in
a clerical, administrative, technical, or other capacity identifiable by
a general title which in no way indicates how your talents are being
applied to the mission of the Agency, it is suggested that you state
this general title. If you are employed as a linguist, you may say that
you are a linguist, if necessary. However, you should not indicate the
specific language(s) with which you are involved.
The use of service specialty titles which tend to suggest or reveal the
nature of the Agency's mission or specific aspects of their work.
These professional titles, such as cryptanalyst, signals collection
officer, and intelligence research analyst, if given verbatim to an
outsider, would likely generate further questions which may touch upon
the classified aspects of your work. Therefore, in conversation with
outsiders, it is suggested that such job titles be generalized. For
example, you might indicate that you are a "research analyst." You may
not, however, discuss the specific nature of your analytic work.
Answering Questions About Your Agency Training
During your career or assignment at NSA, there is a good chance that you will
receive some type of job-related training. In many instances the nature of the
training is not classified. However, in some situations the specialized
training you receive will relate directly to sensitive Agency functions. In
such cases, the nature of this training may not be discussed with persons
outside of this Agency.
If your training at the Agency includes language training, your explanation for
the source of your linguistic knowledge should be that you obtained it while
working for the Department of Defense.
You Should not draw undue attention to your language abilities, and you may not
discuss how you apply your language skill at the Agency.
If you are considering part-time employment which requires the use of language
or technical skills similar to those required for the performance of your NSA
assigned duties, you must report (in advance) the anticipated part-time work
through your Staff Security Officer (SSO) to the Office of Security's Clearance
Verifying Your Employment
On occasion, personnel must provide information concerning their
employment to credit institutions in connection with various types of
applications for credit. In such situations you may state, if you are a
civilian employee, that you are employed by NSA and indicate your pay
grade or salary. Once again, generalize your job title. If any further
information is desired by persons or firms with whom you may be dealing,
instruct them to request such information by correspondence addressed
to: Director of Civilian Personnel, National Security Agency, Fort
George G. Meade, Maryland 20755-6000. Military personnel should use
their support group designator and address when indicating their current
If you contemplate leaving NSA for employment elsewhere, you may be
required to submit a resume/job application, or to participate in
extensive employment interviews. In such circumstances, you should have
your resume reviewed by the Classification Advisory Officer (CAO)
assigned to your organization. Your CAO will ensure that any classified
operational details of your duties have been excluded and will provide
you with an unclassified job description. Should you leave the Agency
before preparing such a resume, you may develop one and send it by
registered mail to the NSA/CSS Information Policy Division (Q43) for
review. Remember, your obligation to protect sensitive Agency
information extends beyond your employment at NSA.
The Agency And Public News Media From time
to time you may find that the agency is the topic of reports or articles
appearing in public news media--newspapers, magazines, books, radio and
TV. The NSA/CSS Information Policy Division (Q43) represents the Agency
in matters involving the press and other media. This office serves at
the Agency's official media center and is the Director's liaison office
for public relations, both in the community and with other government
agencies. The Information Policy Division must approve the release of
all information for and about NSA, its mission, activities, and
personnel. In order to protect the aspects of Agency operations, NSA
personnel must refrain from either confirming or denying any information
concerning the Agency or its activities which may appear in the public
media. If you are asked about the activities of NSA, the best response
is "no comment." You should the notify Q43 of the attempted inquiry.
For the most part, public references to NSA are based upon educated
guesses. The Agency does not normally make a practice of issuing public
statements about its activities.
GENERAL RESPONSIBILITIES Espionage And Terrorism During your security
indoctrination and throughout your NSA career you will become
increasingly aware of the espionage and terrorist threat to the United
States. Your vigilance is the best single defense in protecting NSA
information, operations, facilities and people. Any information that
comes to your attention that suggests to you the existence of, or
potential for, espionage or terrorism against the U.S. or its allies
must be promptly reported by you to the Office of Security.
There should be no doubt in your mind about the reality of the threats.
You are now affiliated with the most sensitive agency in government and
are expected to exercise vigilance and common sense to protect NSA
against these threats.
Originators of correspondence, communications, equipment, or documents
within the Agency are responsible for ensuring that the proper
classification, downgrading information and, when appropriate, proper
caveat notations are assigned to such material. (This includes any
handwritten notes which contain classified information). The three
levels of classification are Confidential, Secret and Top Secret. The
NSA Classification Manual should be used as guidance in determining
proper classification. If after review of this document you need
assistance, contact the Classification Advisory Officer (CAO) assigned
to your organization, or the Information Policy Division (Q43).
Need-To-Know Classified information is
disseminated only on a strict "need-to-know" basis. The "need-to-know"
policy means that classified information will be disseminated only to
those individuals who, in addition to possessing a proper clearance,
have a requirement to know this information in order to perform their
official duties (need-to-know). No person is entitled to classified
information solely by virtue of office, position, rank, or security
All NSA personnel have the responsibility to assert the "need-to-know"
policy as part of their responsibility to protect sensitive information.
Determination of "need-to-know" is a supervisory responsibility. This
means that if there is any doubt in your mind as to an individual's
"need-to-know," you should always check with your supervisor before
releasing any classified material under your control.
For Official Use Only Separate from
classified information is information or material marked "FOR OFFICIAL
USE ONLY" (such as this handbook). This designation is used to identify
that official information or material which, although unclassified, is
exempt from the requirement for public disclosure of information
concerning government activities and which, for a significant reason,
should not be given general circulation. Each holder of "FOR OFFICAL
USE ONLY" (FOUO) information or material is authorized to disclose such
information or material to persons in other departments or agencies of
the Executive and Judicial branches when it is determined that the
information or material is required to carry our a government function.
The recipient must be advised that the information or material is not to
be disclosed to the general public. Material which bears the "FOR
OFFICIAL USE ONLY" caveat does not come under the regulations governing
the protection of classified information. The unauthorized disclosure
of information marked "FOR OFFICIAL USE ONLY" does not constitute an
unauthorized disclosure of classified defense information. However,
Department of Defense and NSA regulations prohibit the unauthorized
disclosure of information designated "FOR OFFICIAL USE ONLY."
Appropriate administrative action will be taken to determine
responsibility and to apply corrective and/or disciplinary measures in
cases of unauthorized disclosure of information which bears the "FOR
OFFICIAL USE ONLY" caveat. Reasonable care must be exercised in
limiting the dissemination of "FOR OFFICIAL USE ONLY" information.
While you may take this handbook home for further study, remember that
is does contain "FOR OFFICIAL USE ONLY" information which should be
Prepublication Review All NSA personnel
(employees, military assignees, and contractors) must submit for review
any planned articles, books, speeches, resumes, or public statements
that may contain classified, classifiable, NSA-derived, or unclassified
protected information, e.g., information relating to the organization,
mission, functions, or activities of NSA. Your obligation to protect
this sensitive information is a lifetime one. Even when you resign,
retire, or otherwise end your affiliation with NSA, you must submit this
type of material for prepublication review. For additional details,
contact the Information Policy Division (Q43) for an explanation of
prepublication review procedures.
Personnel Security Responsibilities Perhaps
you an recall your initial impression upon entering an NSA facility.
Like most people, you probably noticed the elaborate physical security
safeguards--fences, concrete barriers, Security Protective Officers,
identification badges, etc. While these measures provide a substantial
degree of protection for the information housed within our buildings,
they represent only a portion of the overall Agency security program.
In fact, vast amounts of information leave our facilities daily in the
minds of NSA personnel, and this is where our greatest vulnerability
lies. Experience has indicated that because of the vital information we
work with at NSA, Agency personnel may become potential targets for
hostile intelligence efforts. Special safeguards are therefore
necessary to protect our personnel.
Accordingly, the Agency has an extensive personnel security program
which establishes internal policies and guidelines governing employee
conduct and activities. These policies cover a variety of topics, all
of which are designed to protect both you and the sensitive information
you will gain through your work at NSA.
Association With Foreign Nationals As a
member of the U.S. Intelligence Community and by virtue of your access
to sensitive information, you are a potential target for hostile
intelligence activities carried out by or on behalf of citizens of
foreign countries. A policy concerning association with foreign
nationals has been established by the Agency to minimize the likelihood
that its personnel might become subject to undue influence or duress or
targets of hostile activities through foreign relationships.
As an NSA affiliate, you are prohibited from initiating or maintaining
associations (regardless of the nature and degree) with citizens or
officials of communist-controlled, or other countries which pose a
significant threat to the security of the United States and its
interests. A comprehensive list of these designated countries is
available from your Staff Security Officer or the Security Awareness
Division. Any contact with citizens of these countries, no matter how
brief or seemingly innocuous, must be reported as soon as possible to
your Staff Security Officer (SSO). (Individuals designated as Staff
Security Officers are assigned to every organization; a listing of Staff
Security Officers can be found at the back of this handbook).
Additionally, close and continuing associations with any non-U.S.
citizens which are characterized by ties of kinship, obligation, or
affection are prohibited. A waiver to this policy may be granted only
under the most exceptional circumstances when there is a truly
compelling need for an individual's services or skills and the security
risk is negligible.
In particular, a waiver must be granted in advance of a marriage to or
cohabitation with a foreign national in order to retain one's access to
NSA information. Accordingly, any intent to cohabitate with or marry a
non-U.S. citizen must be reported immediately to your Staff Security
Officer. If a waiver is granted, future reassignments both at
headquarters and overseas may be affected.
The marriage or intended marriage of an immediate family member
(parents, siblings, children) to a foreign national must also be
reported through your SSO to the Clearance Division (M55).
Casual social associations with foreign nationals (other than those of
the designated countries mentioned above) which arise from normal living
and working arrangements in the community usually do not have to be
reported. During the course of these casual social associations, you are
encouraged to extend the usual social amenities. Do not act
mysteriously or draw attention to yourself (and possibly to NSA) by
displaying an unusually wary attitude.
Naturally, your affiliation with the Agency and the nature of your work
should not be discussed. Again, you should be careful not to allow
these associations to become close and continuing to the extent that
they are characterized by ties of kinship, obligation, or affection.
If at any time you feel that a "casual" association is in any way
suspicious, you should report this to your Staff Security Officer
immediately. Whenever any doubt exists as to whether or not a situation
should be reported or made a matter of record, you should decided in
favor of reporting it. In this way, the situation can be evaluated on
its own merits, and you can be advised as to your future course of
Correspondence With Foreign Nationals NSA
personnel are discouraged from initiating correspondence with
individuals who are citizens of foreign countries. Correspondence with
citizens of communist-controlled or other designated countries is
prohibited. Casual social correspondence, including the "penpal"
variety, with other foreign acquaintances is acceptable and need not be
reported. If, however, this correspondence should escalate in its
frequency or nature, you should report that through your Staff Security
Officer to the Clearance Division (M55).
Embassy Visits Since a significant
percentage of all espionage activity is known to be conducted through
foreign embassies, consulates, etc., Agency policy discourages visits to
embassies, consulates or other official establishments of a foreign
government. Each case, however, must be judged on the circumstances
involved. Therefore, if you plan to visit a foreign embassy for any
reason (even to obtain a visa), you must consult with, and obtain the
prior approval of, your immediate supervisor and the Security Awareness
Amateur Radio Activities Amateur radio (ham
radio) activities are known to be exploited by hostile intelligence
services to identify individuals with access to classified information;
therefore, all licensed operators are expected to be familiar with
NSA/CSS Regulation 100-1, "Operation of Amateur Radio Stations" (23
October 1986). The specific limitations on contacts with operators from
communist and designated countries are of particular importance. If you
are an amateur radio operator you should advise the Security Awareness
Division (M56) of your amateur radio activities so that detailed
guidance may be furnished to you.
Unofficial Foreign Travel In order to
further protect sensitive information from possible compromise resulting
from terrorism, coercion, interrogation or capture of Agency personnel
by hostile nations and/or terrorist groups, the Agency has established
certain policies and procedures concerning unofficial foreign travel.
All Agency personnel (civilian employees, military assignees, and
contractors) who are planning unofficial foreign travel must have that
travel approved by submitting a proposed itinerary to the Security
Awareness Division (M56) at least 30 working days prior to their planned
departure from the United States. Your itinerary should be submitted on
Form K2579 (Unofficial Foreign Travel Request). This form provides
space for noting the countries to be visited, mode of travel, and dates
of departure and return. Your immediate supervisor must sign this form
to indicate whether or not your proposed travel poses a risk to the
sensitive information, activities, or projects of which you may have
knowledge due to your current assignment.
After your supervisor's assessment is made, this form should be
forwarded to the Security Awareness Director (M56). Your itinerary will
then be reviewed in light of the existing situation in the country or
countries to be visited, and a decision for approval or disapproval will
be based on this assessment. The purpose of this policy is to limit the
risk of travel to areas of the world where a threat may exist to you and
to your knowledge of classified Agency activities.
In this context, travel to communist-controlled and other hazardous
activity areas is prohibited. A listing of these hazardous activity
areas is prohibited. A listing of these hazardous activity areas can be
found in Annex A of NSA/CSS Regulation No. 30-31, "Security Requirements
for Foreign Travel" (12 June 1987). From time to time, travel may also
be prohibited to certain areas where the threat from hostile
intelligence services, terrorism, criminal activity or insurgency poses
an unacceptable risk to Agency employees and to the sensitive
information they possess. Advance travel deposits made without prior
agency approval of the proposed travel may result in financial losses by
the employee should the travel be disapproved, so it is important to
obtain approval prior to committing yourself financially. Questions
regarding which areas of the world currently pose a threat should be
directed to the Security Awareness Division (M56).
Unofficial foreign travel to Canada, the Bahamas, Bermuda, and Mexico
does not require prior approval, however, this travel must still be
reported using Form K2579. Travel to these areas may be reported after
While you do not have to report your foreign travel once you have ended
your affiliation with the Agency, you should be aware that the risk
incurred in travelling to certain areas, from a personal safety and/or
counterintelligence standpoint, remains high. The requirement to
protect the classified information to which you have had access is a
Membership In Organizations Within the
United States there are numerous organizations with memberships ranging
from a few to tens of thousands. While you may certainly participate in
the activities of any reputable organization, membership in any
international club or professional organization/activity with foreign
members should be reported through your Staff Security Officer to the
Clearance Division (M55). In most cases there are no security concerns
or threats to our employees or affiliates. However, the Office of
Security needs the opportunity to research the organization and to
assess any possible risk to you and the information to which you have
In addition to exercising prudence in your choice of organizational
affiliations, you should endeavor to avoid participation in public
activities of a conspicuously controversial nature because such
activities could focus undesirable attention upon you and the Agency.
NSA employees may, however, participate in bona fide public affairs such
as local politics, so long as such activities do not violate the
provisions of the statutes and regulations which govern the political
activities of all federal employees. Additional information may be
obtained from your Personnel Representative.
Changes In Marital
Status/Cohabitation/Names All personnel, either employed by or
assigned to NSA, must advise the Office of Security of any changes in
their marital status (either marriage or divorce), cohabitation
arrangements, or legal name changes. Such changes should be reported by
completing NSA Form G1982 (Report of Marriage/Marital Status Change/Name
Change), and following the instructions printed on the form.
Use And Abuse Of Drugs It is the policy of
the National Security Agency to prevent and eliminate the improper use
of drugs by Agency employees and other personnel associated with the
Agency. The term "drugs" includes all controlled drugs or substances
identified and listed in the Controlled Substances Act of 1970, as
amended, which includes but is not limited to: narcotics, depressants,
stimulants, cocaine, hallucinogens ad cannabis (marijuana, hashish, and
hashish oil). The use of illegal drugs or the abuse of prescription
drugs by persons employed by, assigned or detailed to the Agency may
adversely affect the national security; may have a serious damaging
effect on the safety and the safety of others; and may lead to criminal
prosecution. Such use of drugs either within or outside Agency
controlled facilities is prohibited.
Physical Security Policies The physical
security program at NSA provides protection for classified material and
operations and ensures that only persons authorized access to the
Agency's spaces and classified material are permitted such access. This
program is concerned not only with the Agency's physical plant and
facilities, but also with the internal and external procedures for
safeguarding the Agency's classified material and activities.
Therefore, physical security safeguards include Security Protective
Officers, fences, concrete barriers, access control points,
identification badges, safes, and the compartmentalization of physical
spaces. While any one of these safeguards represents only a delay
factor against attempts to gain unauthorized access to NSA spaces and
material, the total combination of all these safeguards represents a
formidable barrier against physical penetration of NSA. Working
together with personnel security policies, they provide "security in
The physical security program depends on interlocking procedures. The
responsibility for carrying out many of these procedures rests with the
individual. This means you, and every person employed by, assign, or
detailed to the Agency, must assume the responsibility for protecting
classified material. Included in your responsibilities are:
challenging visitors in operational areas; determining "need-to-know;"
limiting classified conversations to approved areas; following
established locking and checking procedures; properly using the secure
and non-secure telephone systems; correctly wrapping and packaging
classified data for transmittal; and placing classified waste in burn
The NSA Badge Even before you enter an NSA
facility, you have a constant reminder of security--the NSA badge.
Every person who enters an NSA installation is required to wear an
authorized badge. To enter most NSA facilities your badge must be
inserted into an Access Control Terminal at a building entrance and you
must enter your Personal Identification Number (PIN) on the terminal
keyboard. In the absence of an Access Control Terminal, or when passing
an internal security checkpoint, the badge should be held up for viewing
by a Security Protective Officer. The badge must be displayed at all
times while the individual remains within any NSA installation.
NSA Badges must be clipped to a beaded neck chain. If necessary for the
safety of those working in the area of electrical equipment or
machinery, rubber tubing may be used to insulate the badge chain. For
those Agency personnel working in proximity to other machinery or
equipment, the clip may be used to attach the badge to the wearer's
clothing, but it must also remain attached to the chain.
After you leave an NSA installation, remove your badge from public view,
thus avoiding publicizing your NSA affiliation. Your badge should be
kept in a safe place which is convenient enough to ensure that you will
be reminded to bring it with you to work. A good rule of thumb is to
afford your badge the same protection you give your wallet or your
credit cards. DO NOT write your Personal Identification Number on your
If you plan to be away from the Agency for a period of more than 30
days, your badge should be left at the main Visitor Control Center which
services your facility.
Should you lose your badge, you must report the facts and circumstances
immediately to the Security Operations Center (SOC)
(963-3371s/688-6911b) so that your badge PIN can be deactivated in the
Access Control Terminals. In the event that you forget your badge when
reporting for duty, you may obtain a "non-retention" Temporary Badge at
the main Visitor Control Center which serves your facility after a
co-worker personally identifies your and your clearance has been
Your badge is to be used as identification only within NSA facilities or
other government installations where the NSA badge is recognized. Your
badge should never be used outside of the NSA or other government
facilities for the purpose of personal identification. You should
obtain a Department of Defense identification card from the Civilian
Welfare Fund (CWF) if you need to identify yourself as a government
employee when applying for "government discounts" offered at various
Your badge color indicates your particular affiliation with NSA and your
level of clearance. Listed below are explanations of the badge colors
you are most likely to see:
|Green (*)||Fully cleared NSA employees and certain military assignees.
|Orange (*) (or Gold)||Fully cleared representative of other government agencies.
|Black (*)|| Fully cleared contractors or consultants.
|Blue||Employees who are cleared to the SECRET level while awaiting
completion of their processing for full (TS/SI) clearance. These Limited
Interim Clearance (LIC) employees are restricted to certain activities
while inside a secure area.
|Red||Clearance level is not specified, so assume the holder is uncleared.
(*) - Fully cleared status means that the person has been cleared to the Top
Secret (TS) level and indoctrinated for Special Intelligence (SI).
All badges with solid color backgrounds (permanent badges) are kept by
individuals until their NSA employment or assignment ends. Striped badges
("non-retention" badges) are generally issued to visitors and are returned to
the Security Protective Officer upon departure from an NSA facility.
Within NSA installations there are generally two types of areas,
Administrative and Secure. An Administrative Area is one in which storage of
classified information is not authorized, and in which discussions of a
classified nature are forbidden. This type of area would include the
corridors, restrooms, cafeterias, visitor control areas, credit union, barber
shop, and drugstore. Since uncleared, non-NSA personnel are often present in
these areas, all Agency personnel must ensure that no classified information is
discussed in an Administrative Area.
Classified information being transported within Agency facilities must be
placed within envelopes, folders, briefcases, etc. to ensure that its contents
or classification markings are not disclosed to unauthorized persons, or that
materials are not inadvertently dropped enroute.
The normal operational work spaces within an NSA facility are designated Secure
Areas. These areas are approved for classified discussions and for the storage
of classified material. Escorts must be provided if it is necessary for
uncleared personnel (repairmen, etc.) to enter Secure Areas, an all personnel
within the areas must be made aware of the presence of uncleared individuals.
All unknown, unescorted visitors to Secure Areas should be immediately
challenged by the personnel within the area, regardless of the visitors'
clearance level (as indicated by their badge color).
The corridor doors of these areas must be locked with a deadbolt and all
classified information in the area must be properly secured after normal
working hours or whenever the area is unoccupied. When storing classified
material, the most sensitive material must be stored in the most secure
containers. Deadbolt keys for doors to these areas must be returned to the key
desk at the end of the workday.
For further information regarding Secure Areas, consult the Physical Security
Division (M51) or your staff Security Officer.
Items Treated As Classified
For purposes of transportation, storage and destruction, there are certain
types of items which must be treated as classified even though they may not
contain classified information. Such items include carbon paper, vu-graphs,
punched machine processing cards, punched paper tape, magnetic tape, computer
floppy disks, film, and used typewriter ribbons. This special treatment is
necessary since a visual examination does not readily reveal whether the items
contain classified information.
Because of the potential security or safety hazards, certain items are
prohibited under normal circumstances from being brought into or removed from
any NSA installation. These items have been groped into two general classes.
Class I prohibited items are those which constitute a threat to the safety and
security of NSA/CSS personnel and facilities. Items in this category include:
- Firearms and ammunition
- Explosives, incendiary substances, radioactive materials, highly
volatile materials, or other hazardous materials
- Contraband or other illegal substances
- Personally owned photographic or electronic equipment including
microcomputers, reproduction or recording devices, televisions or radios.
Prescribed electronic medical equipment is normally not prohibited, but
requires coordination with the Physical Security Division (M51) prior to being
brought into any NSA building.
Class II prohibited items are those owned by the government or contractors
which constitute a threat to physical, technical, or TEMPEST security.
Approval by designated organizational officials is required before these items
can be brought into or removed from NSA facilities. Examples are:
- Transmitting and receiving equipment
- Recording equipment and media
- Telephone equipment and attachments
- Computing devices and terminals
- Photographic equipment and film
A more detailed listing of examples of Prohibited Items may be obtained from
your Staff Security Officer or the Physical Security Division (M51).
Additionally, you may realize that other seemingly innocuous items are also
restricted and should not be brought into any NSA facility. Some of these
items pose a technical threat; others must be treated as restricted since a
visual inspection does not readily reveal whether they are classified. These
- Negatives from processed film; slides; vu-graphs
- Magnetic media such as floppy disks, cassette tapes, and VCR
- Remote control devices for telephone answering machines
Exit Inspection As you depart NSA
facilities, you will note another physical security safeguard--the
inspection of the materials you are carrying, and may include a strip
search. This inspection of your person and materials, conducted by Security
Protective Officers, is designed to preclude the inadvertent removal of
classified material. It is limited to any articles that you are
carrying out of the facility and may include letters, briefcases,
newspapers, notebooks, magazines, gym bags, and other such items.
Although this practice may involve some inconvenience, it is conducted
in your best interest, as well as being a sound security practice. The
inconvenience can be considerably reduced if you keep to a minimum the
number of personal articles that you remove from the Agency.
Removal Of Material From NSA Spaces
The Agency maintains strict controls regarding the removal of material from its
installations, particularly in the case of classified material.
Only under a very limited and official circumstances classified material
be removed from Agency spaces. When deemed necessary, specific
authorization is required to permit an individual to hand carry
classified material out of an NSA building to another Secure Area.
Depending on the material and circumstances involved, there are several
ways to accomplish this.
A Courier Badge authorizes the wearer, for official purposes, to transport
classified material, magnetic media, or Class II prohibited items between NSA
facilities. These badges, which are strictly controlled, are made available by
the Physical Security Division (M51) only to those offices which have specific
requirements justifying their use.
An Annual Security Pass may be issued to individuals whose official duties
require that they transport printed classified materials, information storage
media, or Class II prohibited items to secure locations within the local area.
Materials carried by an individual who displays this pass are subject to spot
inspection by Security Protective Officers or other personnel from the Office
of Security. It is not permissible to use an Annual Security Pass for personal
convenience to circumvent inspection of your personal property by perimeter
Security Protective Officers.
If you do not have access to a Courier Badge and you have not been issued an
Annual Security Pass, you may obtain a One-Time Security Pass to remove
classified materials/magnetic media or admit or remove prohibited items from an
NSA installation. These passes may be obtained from designated personnel
in your work element who have been given authority to issue them. The issuing
official must also contact the Security Operations Center (SOC) to obtain
approval for the admission or removal of a Class I prohibited item.
When there is an official need to remove government property which is not
magnetic media, or a prohibited or classified item, a One-Time Property Pass is
used. This type of pass (which is not a Security Pass) may be obtained from
your element custodial property officer. A Property Pass is also to be used
when an individual is removing personal property which might be reasonably be
mistaken for unclassified Government property. This pass is surrendered to the
Security Protective Officer at the post where the material is being removed.
Use of this pass does not preclude inspection of the item at the perimeter
control point by the Security Protective Officer or Security professionals to
ensure that the pass is being used correctly.
External Protection Of Classified Information
On those occasions when an individual must personally transport classified
material between locations outside of NSA facilities, the individual who is
acting as the courier must ensure that the material receives adequate
protection. Protective measures must include double wrapping and packaging of
classified information, keeping the material under constant control, ensuring
the presence of a second appropriately cleared person when necessary, and
delivering the material to authorized persons only. If you are designated as a
courier outside the local area, contact the Security Awareness Division (M56)
for your courier briefing.
Even more basic than these procedures is the individual security responsibility
to confine classified conversations to secure areas. Your home, car pool, and
public places are not authorized areas to conduct classified discussions--even
if everyone involved in he discussion possesses a proper clearance and
"need-to-know." The possibility that a conversation could be overheard by
unauthorized persons dictates the need to guard against classified discussions
in non-secure areas.
Classified information acquired during the course of your career or assignment
to NSA may not be mentioned directly, indirectly, or by suggestion in personal
diaries, records, or memoirs.
Reporting Loss Or Disclosure Of Classified
Information The extraordinary sensitivity of the NSA mission
requires the prompt reporting of any known, suspected, or possible
unauthorized disclosure of classified information, or the discovery that
classified information may be lost, or is not being afforded proper
protection. Any information coming to your attention concerning the
loss or unauthorized disclosure of classified information should be
reported immediately to your supervisor, your Staff Security Officer, or
the Security Operations Center (SOC).
Use Of Secure And Non-Secure Telephones
Two separate telephone systems have been installed in NSA facilities for use in
the conduct of official Agency business: the secure telephone system (gray
telephone) and the outside, non-secure telephone system (black telephone). All
NSA personnel must ensure that use of either telephone system does not
jeopardize the security of classified information.
The secure telephone system is authorized for discussion of classified
information. Personnel receiving calls on the secure telephone may assume that
the caller is authorized to use the system. However, you must ensure that the
caller has a "need-to-know" the information you will be discussing.
The outside telephone system is only authorized for unclassified official
Agency business calls. The discussion of classified information is not
permitted on this system. Do not attempt to use "double-talk" in order to
discuss classified information over the non-secure telephone system.
In order to guard against the inadvertent transmission of classified
information over a non-secure telephone, and individual using the black
telephone in an area where classified activities are being conducted must
caution other personnel in the area that the non-secure telephone is in use.
Likewise, you should avoid using the non-secure telephone in the vicinity of a
secure telephone which is also in use.
In the fulfillment of your security responsibilities, you should be aware that
there are many resources available to assist you. If you have any questions or
concerns regarding security at NSA or your individual security
responsibilities, your supervisor should be consulted. Additionally, Staff
Security Officers are appointed to the designated Agency elements to assist
these organizations in carrying out their security responsibilities. There is
a Staff Security Officer assigned to each organization; their phone numbers are
listed at the back of this handbook. Staff Security Officers also provide
guidance to and monitor the activities of Security Coordinators and Advisors
(individuals who, in addition to their operational duties within their
respective elements, assist element supervisors or managers in discharging
Within the Office of Security, the Physical Security Division (M51) will offer
you assistance in matters such as access control, security passes, clearance
verification, combination locks, keys, identification badges, technical
security, and the Security Protective Force. The Security Awareness Division
(M56) provides security guidance and briefings regarding unofficial foreign
travel, couriers, special access, TDY/PCS, and amateur radio activities. The
Industrial and Field Security Division (M52) is available to provide security
guidance concerning NSA contractor and field site matters.
The Security Operations Center (SOC) is operated by two Security Duty Officers
(SDOs), 24 hours a day, 7 days a week. The SDO, representing the Office of
Security, provides a complete range of security services to include direct
communications with fire and rescue personnel for all Agency area facilities.
The SDO is available to handle any physical or personnel problems that may
arise, and if necessary, can direct your to the appropriate security office
that can assist you. After normal business hours, weekends, and holidays, the
SOC is the focal point for all security matters for all Agency personnel and
facilities (to include Agency field sites and contractors). The SOC is located
in Room 2A0120, OPS 2A building and the phone numbers are 688-6911(b),
However, keep in mind that you may contact any individual or any division
within the Office of Security directly. Do not hesitate to report any
information which may affect the security of the Agency's mission, information,
facilities or personnel.
In addition to Office of Security resources, there are a number of
professional, security-related services available for assistance in
answering your questions or providing the services which you require.
The Installations and Logistics Organization (L) maintains the system
for the collection and destruction of classified waste, and is also
responsible for the movement and scheduling of material via NSA couriers
and the Defense Courier Service (DCS). Additionally, L monitors the
proper addressing, marking, and packaging of classified material being
transmitted outside of NSA; maintains records pertaining to receipt and
transmission of controlled mail; and issues property passes for the
removal of unclassified property.
The NSA Office of Medical Services (M7) has a staff of physicians,
clinical psychologists and an alcoholism counselor. All are well
trained to help individuals help themselves in dealing with their
problems. Counseling services, with referrals to private mental health
professionals when appropriate, are all available to NSA personnel.
Appointments can be obtained by contacting M7 directly. When an
individual refers himself/herself, the information discussed in the
counseling sessions is regarded as privileged medical information and is
retained exclusively in M7 unless it pertains to the national security.
Counselling interviews are conducted by the Office of Civilian Personnel
(M3) with any civilian employee regarding both on and off-the-job
problems. M3 is also available to assist all personnel with the
personal problems seriously affecting themselves or members of their
families. In cases of serious physical or emotional illness, injury,
hospitalization, or other personal emergencies, M3 informs concerned
Agency elements and maintains liaison with family members in order to
provide possible assistance. Similar counselling services are available
to military assignees through Military Personnel (M2).
GUIDE TO SECURITY
M51 PHYSICAL SECURITY 963-6651s/688-8293b (FMHQ)
CONFIRM and badges Prohibited Items
Locks, keys, safes and alarms SOC (963-3371s/688-6911b)
Security/vehicle passes NSA facility protection and compliance
Red/blue seal areas New Construction
Pass Clearances (963-4780s/688-6759b)
M52 INDUSTRIAL AND FIELD SECURITY
Security at contractor field site facilities
Verification of classified mailing addresses for contractor facilities
M53 INVESTIGATIONS 982-7914s/859-6464b
Personnel Interview Program (PIP) Reinvestigations
Military Interview Program (MIP) Special investigations
M54 COUNTERINTELLIGENCE 982-7832s/859-6424b
Security counterintelligence analysis Security compromises
M55 CLEARANCES 982-7900s/859-4747b
Privacy Act Officer (For review of security files) Continued SCI access
Contractor/applicant processing Military access
M56 SECURITY AWARENESS 963-3273s/688-6535b
Security indoctrinations/debriefings Embassy visits
Associations with foreign nationals Briefings (foreign travel,
Security Week ham radio, courier,
Security posters, brochures, etc. LIC, PCS, TDY,
special access, etc.)
Foreign travel approval
Military contractor orientation
Special Access Office (963-5466s/688-6353b)
M57 POLYGRAPH 982-7844s/859-6363b
M509 MANAGEMENT AND POLICY STAFF 982-7885s/859-6350b
STAFF SECURITY OFFICERS (SSOs)
Element Room Secure/Non-Secure
A 2A0852B 963-4650/688-7044
B 3W099 963-4559/688-7141
D/Q/J/N/U 2B8066G 963-4496/688-6614
E/M D3B17 968-8050/859-6669
G 9A195 963-5033/688-7902
K 2B5136 963-1978/688-5052
L SAB4 977-7230/688-6194
P 2W091 963-5302/688-7303
R B6B710 968-4073/859-4736
S/V/Y/C/X C2A55 972-2144/688-7549
T 2B5040 963-4543/688-7364
W 1C181 963-5970/688-7061
GUIDE TO SECURITY-RELATED SERVICES
Agency Anonymity 968-8251/859-4381
Alcohol Rehabilitation Program 963-5420/688-7312
Cipher Lock Repair 963-1221/688-7119
Birthday Spankings 963-5429/688-7311
Courier Schedules (local) 977-7197/688-7403
Defense Courier Service 977-7117/688-7826
Disposal of Classified Waste
- Paper only 972-2150/688-6593
- Plastics, Metal, Film, etc 963-4103/688-7062
Mail Dissemination and Packaging 977-7117/688-7826
Medical Center (Fort Meade) 963-5429/688-7263
(Airport Square) 982-7800/859-6155
NSA/CSS Information Policy Division 963-5825/688-6527
- Civilian 982-7835/859-6577
- Air Force 963-3239/688-7980
- Army 963-3739/688-6393
- Navy 963-3439/688-7325
Property Passes (unclassified material) 977-7263/688-7800
Psychological Services 963-5429/688-7311
FREQUENTLY USED ACRONYMS/DESIGNATORS
ARFCOS Armed Forces Courier Service (now known as DCS)
AWOL Absent Without Leave
CAO Classification Advisory Officer
COB Close of Business
CWF Civilian Welfare Fund
DCS Defense Courier Service (formerly known as ARFCOS)
DoD Department of Defense
EOD Enter on Duty
FOUO For Official Use Only
M2 Office of Military Personnel
M3 Office of Civilian Personnel
M5 Office of Security
M7 Office of Medical Services
NCS National Cryptologic School
PCS Permanent Change of Station
PIN Personal Identification Number
Q43 Information Policy Division
SDO Security Duty Officer
SOC Security Operations Center
SPO Security Protective Officer
SSO Staff Security Officer
TDY Temporary Duty
UFT Unofficial Foreign Travel
A FINAL NOTE
The information you have just read is designed to serve as a guide to assist
you in the conduct of your security responsibilities. However, it by no means
describes the extent of your obligation to protect information vital to the
defense of our nation. Your knowledge of specific security regulations is part
of a continuing process of education and experience. This handbook is designed
to provide the foundation of this knowledge and serve as a guide to the
development of an attitude of security awareness.
In the final analysis, security is an individual responsibility. As a
participant in the activities of the National Security Agency organization, you
are urged to be always mindful of the importance of the work being accomplished
by NSA and of the unique sensitivity of the Agency's operations.