NO MORE VIOLENCE OR POOR QUALITY FOOD AT ALBERTSONS!

Send your complaints, comments, or experience to;

Larry Johnston the CEO of Albertsons and his subordinates!

Lawrence_Johnston@albertsons.com, Michelle.Lawrence@albertsons.com, Charles.Lightfoot@albertsons.com, Nick.Kormeluk@albertsons.com, Mike.Beckstead@albertsons.com

^^^^^^^^^^^^^^

A Mugging At Albertsons -- Oct 5, 2003

To:

Lawrence R. Johnston et,al
CEO
Albertsons
250 Parkway Blvd
Boise, Idaho 83278

Dear Mr. Lawrence

I live in Oakland, California and want to bring the
Albertsons Store at 247 E. 18th St, Oakland, to your
attention. It's a total nightmare!

It has become a complete pig sty during the past year
with dirty sticky floors, stale products, and odors.

Many products on the shelves have expired dated labels
with some products having expired months ago.

The meat department is the worst with meats not fit to
feed a dog because of low-quality cuts or being
discolored from freezer burns. Some appear to have
been thawed out and re-frozen, especially the steaks.


My friends call it ghetto food at this store and we
generally feel mugged every time we go there by high
prices and low-quality.

Often when time permits we go to a better part of
Oakland where white people shop and the quality is
markedly better, fresher, with clean floors.

It is time for an investigation at this store to clean
up the brazen outrageous discriminating policies being
promoted by Albertsons staff at this store!

Worse yet is that Security at this store acts like a
bunch of thugs!

People shopping there get mugged by security!

Around 8:30 pm Friday Oct 3, 2003 I watched a woman
leave the store with a cart full of food when she
suddenly was jumped by 2 thugs. As I was about to call
the police, someone told me that was security.

I did not hear any alarms go off as she walked out the
door, and they did not identify themselves as security
as they jumped her!

They were dressed like punks and not in uniform!

As they dragged her back into the store after nearly
breaking her arms and handcuffing her I heard one of
them scream at her that she stole a loaf of bread!

All of us watching this were shocked by what happened
to her! Are we to be next?

This store scares me and I hope that an investigation
will happen and that city code inspectors check out
the products at this location.

Sincerely
J.Cooley
Oaktown CA.

********

From: "Michelle Lawrence" <Michelle.Lawrence@albertsons.com> | This is spam | Add to Address Book
To: "'Oaktownblues@yahoo.com'" <Oaktownblues@yahoo.com>
CC: "Charles Lightfoot" <Charles.Lightfoot@albertsons.com>
Subject: Store Concerns
Date: Wed, 8 Oct 2003 10:27:29 -0700

October 8, 2003
 
 
John Cooley
Oaktownblues@yahoo.com
 
 
Dear Mr. Cooley,
 
Thank you for your email regarding recent visits to our store on E. 18th Street in Oakland.  I sincerely apologize for any inconveniences you encountered while visiting our store.
 
Larry Johnston forwarded your letter to me, Michelle Lawrence.  I am the Area Vice President, and oversee the store you have inquired about.  While it is disturbing to read the concerns you stated, I am, unfortunately, aware of the store conditions. The District Manager, Charles Lightfoot, has personally visited this store to address your concerns, including security issues, as well as sanitation concerns.  I am proud to inform you that we are closing this store at the end of this month to rebuild a new, up-to-date store for our customers.  I am confident that you will be pleased with our new store once it is completed.
 
Again, thank you for writing and I sincerely apologize for any inconvenience you experienced while shopping at our store.  Your patronage is very important to us, and we appreciate any opportunity to better serve you.
 
Sincerely,
 
Michelle Lawrence
South Bay Area Vice President
 
 
Michelle Lawrence
South Bay Area Vice President
Albertson's Northern California Division