You need to learn how to document better. Your message above shows no easy (or any) way to determine if what you say is true.
alt-printscreen keys and then "paste" into an art program (even microsoft's built-in one) will save what's on your screen for starters, allowing you to create jpg images.
that's a start..........
sorry, no offense, but your message above is not worth jack because it's not able to prove what you're talking about